Get in Touch

For Customer Support, contact Andrea Ruth Walker by e-mail

You Privacy Matters

At Andrea Ruth Walker/Mindset Coaching, we value your privacy and are committed to protecting your personal information. This Privacy Agreement outlines how we collect, use, and safeguard your data when you engage with our coaching services. 1. Information We Collect Personal details (name, email, phone number) Payment information (processed securely through third-party providers) Session notes and communications (confidential and for coaching purposes only) 2. How We Use Your Information To provide and personalize coaching services To communicate with you regarding sessions and updates To maintain records for compliance and business operations 3. Confidentiality & Security Your personal information will not be shared, sold, or disclosed without your consent, except as required by law. We implement security measures to protect your data from unauthorized access. 4. Your Rights You may request access, correction, or deletion of your personal data at any time. You may unsubscribe from marketing communications at your discretion. For questions regarding this policy, contact us at [Your Contact Email]. Non-Disclosure Agreement (NDA) for Coaching Services Effective Date: [Insert Date] This Non-Disclosure Agreement (NDA) is made between [Your Business Name] ("Coach") and the Client ("You") to ensure confidentiality in all coaching interactions. 1. Confidentiality Obligations All discussions, session notes, personal details, and shared materials remain strictly confidential. The Coach will not disclose any information shared by the Client unless required by law (e.g., imminent harm or legal obligations). 2. Client Responsibilities You agree to keep any proprietary tools, worksheets, or coaching methodologies confidential and not share them with third parties without written consent. 3. Legal Exceptions Confidentiality may be waived if: Disclosure is required by law or court order. The Client poses a risk of harm to themselves or others. 4. Agreement Acknowledgment By engaging in coaching services, you agree to the terms outlined in this NDA. If you have concerns regarding confidentiality, please reach out before your first session. For further inquiries, contact hello@andrearuthwalker.com

Cancellation Policy

We respect your time and ours. Below are our policies to ensure fairness and transparency. Consultation & Coaching Session Cancellations - If you book a session after receiving a consultation and later cancel, 50% of the session fee will be retained to cover the consultation time. The remaining 50% will be refunded. - Cancellations made at least 48 hours before an appointment can be rebooked. - Cancellations with less than 48 hours' notice or no-shows will be charged the full session fee. Retreat Deposits, Payments & Cancellations -A 50% deposit secures your spot; the balance is due 30 days before the retreat. -Bookings within 30 days require full payment. -Date changes may be allowed within 10 days of booking (deposit minus processing fees can be applied to a future retreat). -No refunds after 10 days. Exceptions & Billing Errors Billing errors must be reported within 7 days for review. Retreat cancellations must be in writing; rescheduling is at our discretion. By booking a service or retreat, you acknowledge and agree to this policy. For inquiries, contact Andrea at hello@andrearuthwalker.com